Reputation Online OG
Last Updated: 13.09.23

Introduction

Reputation.Online (“we,” “us,” “our”) values the privacy of our users (“you,” “your”) and is committed to protecting it through our compliance with this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, located at https://reputation.online, as well as our online application form (https://reputation.online/apply) and our secure WhatsApp messaging service.

By using our services, you consent to the data practices described in this Policy. If you do not agree with the terms herein, please do not access or use our services.

Information We Collect

Directly Provided Data

  • Contact Information: When you contact us through our website or application form, we collect personal information such as your name, email address, and any other details you provide.

  • Case Information: Through our application form and WhatsApp service, we collect all case-related information required for the services we provide.

Automatically Collected Data

  • Technical Information: We collect information about your device, including IP address, browser type, and possibly location information.

How We Use Your Information

We use the information we collect for:

  • Providing and improving our services
  • Customer service and technical support
  • Legal compliance and fraud prevention
  • Research and analytics
  • Marketing, with your explicit consent

Lawful Basis for Data Processing

We process personal data under the following legal bases:

  • Your consent
  • To fulfill our contractual obligations to you
  • Legitimate business interests
  • Compliance with legal obligations

Data Sharing and Disclosure

Sharing with Partners

We share case information with our partners, such as lawyers, for the purpose of providing our services. We do not share contact information unless we have explicit, written consent from you.

Third-Party Service Providers

  • Zoho CRM: We use Zoho CRM for customer relationship management. More details can be found in Zoho’s Privacy Policy.

  • Google Services: We use Google services for email and other business functionalities. More details can be found in Google’s Privacy Policy.

We require all third-party providers to respect the security of your personal data and treat it in accordance with the law.

Data Transfer and Storage

All our services are cloud-based, and data is stored in secure servers. Data may be transferred internationally in compliance with relevant data protection laws.

Data Retention

We will retain your data for as long as necessary for the purposes set out in this Policy or as needed to comply with our legal obligations.

Security Measures

We have implemented security protocols to protect your personal information. In case of a data breach, we will notify you and any applicable regulator when we are legally required to do so.

Your Rights

You have the right to:

  • Access your personal data
  • Withdraw consent at any time
  • Correct any inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing
  • File a complaint with the applicable regulatory body

To exercise these rights, please contact us via this link.

Cookies

We use cookies to improve your experience. You can set up your browser to refuse cookies if you wish.

Apply Online

Submit an online application to discuss your case with our team

Reputation Online - A Repuserve brand

We remove misinformation and unwanted content from Google and other search engines, rebuild your reputation, and refresh your online presence.

Apply Online

Submit an online application to discuss your case with our team

Reputation Online - A Repuserve brand

We remove misinformation and unwanted content from Google and other search engines, rebuild your reputation, and refresh your online presence.

© 2023 Reputation Online, a trading name of Repuserve Ltd. All Rights Reserved. Company Number: 15101762, Registered Address: 1.10, The Maltings East Tyndall Street, Cardiff, Wales, CF24 5EA | Registered in England and Wales.